Wells Fargo and fake accounts

When I heard about Wells Fargo letting 5300 employees go over setting up fake accounts, I was not surprised at all. CEO John Stumpf has already appeared in front of Senate and House committees respectively, regarding the matter, so this really is a major problem for the stagecoach brand. Firstly, the reason I wasn’t surprised about [...]

How Chipotle can repair their brand image

I love burritos. Specifically Chipotle burritos. When I heard Chipotle was temporarily closing some of its restaurants because of  various food borne illnesses, then closing all of them for a day to have a company-wide meeting to discuss food safety, I was pretty concerned. The good news for Chipotle is the CDC is officially declared [...]

Virgin Connects Passengers on the “fly”

Virgin America has announced a new mobile app for connecting passengers while in flight or waiting for flights.  The app is called “Here on Biz” and was built to ensure entrepreneurs “never miss a chance to connect.” It allows users to view LinkedIn connections that may also be on their Virgin America flight, at the [...]

The New MySpace, JT, and missed opportunities

Justin Timberlake, star of boy bands, movies, pepsi commercials and recently adding the job description of angel investor ponied up some big time cash to invest in dying (lets face it, that’s what was happening to it) social network MySpace. Last year, the site was remade and polished to cosmetically (see screen shot below) look [...]

Piling on Facebook

My friend John Nemo had an interesting post about why he thought “Facebook is Screwed.”   He points to a weak mobile application and lack of a good ad platform on said app. With all of the hullabaloo around their IPO, it seems like everyone is piling on Facebook when they are “down.” Although I [...]

Destination-based ads on airline displays

I was recently on a Delta flight to Los Angeles on a 767 which had seat back displays.  Throughout the flight, the displays showed ads for various things- the Delta American Express card, Hertz Rental Cars, among others.  Since I had plenty of time to think on this flight, I thought it would be a [...]

Best Buy Going out of Business?

Last week I read this article from Forbes which discussed how the mighty electronics retailer Best Buy is on track to potentially go out of business. I feel like I am pretty familiar with the store as  they got their start in my home state of Minnesota and I have made many purchases from them [...]

Thoughts on Google Music

  Google Music was just released and I just downloaded the “Music Manager” and played around a bit with the site and have a few thoughts. It was a pretty good promotional tactic for Google to use my favorite band Pearl Jam to entice me to sign up for the service.  Users who signed up yesterday could download a free [...]

Dunkin Donuts expanding….again?

I happened to notice a Dunkin’ Donuts ad that ran during Monday Night Football the other night.  It appears they are looking to expand their reach after recently going public.  Dunkin Donuts are primarily an East Coast company and to spend the money to run national ads shows they really want to increase their national [...]

LeBron James fails at brand management

Not only did NBA superstar LeBron James lose another Finals series last night, but this time his postgame comments taking aim at his critics most likely shredded what little regard some fans still had for him and may have tarnished his image and brand forever. After numerous bad decisions including and most prolifically “The Decision,” [...]